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Austin to Launch Self-Driving Taxi Service in 2024 with Waymo and Uber Collaboration

Self-Driving Taxi Showcase

Austin to Welcome New Self-Driving Taxi Service in 2024

Austin is set to embrace a new era of transportation as a self-driving ride service launches early next year. On September 13, Uber and Waymo announced a partnership that will bring Waymo One to the city, allowing riders to access the service through the Uber app, 24 hours a day, seven days a week. The pricing will be comparable to what passengers currently pay for Uber and Lyft rides, according to Chris Bonelli, Waymo’s product communications manager.

Electric and Autonomous Vehicles

The vehicles operating the new service will be fully electric Jaguar I-PACE models. These cars not only aim to provide a clean transportation option, but they also represent a commitment to sustainability within the community. Waymo plans to introduce hundreds of these self-driving cars to the Austin market as they expand their footprint.

Partnership Responsibilities

In this partnership, both companies have distinct roles to play. Uber will take care of car cleaning and repairs, while Waymo will manage roadside assistance, according to the official press release. It is clear that both companies are working diligently to ensure the service operates smoothly and efficiently.

Building Community Trust

As this new technology rolls out, Bonelli mentions that building trust within the community is a top priority. After all, there has been past hesitancy surrounding self-driving cars, particularly following a previous autonomous ride service’s discontinuation in Austin in 2023 due to safety concerns. “We want to be a service for a lot of Austinites,” Bonelli stated, hinting at the company’s dedication to making the service reliable.

Free Rides for Early Users

In the coming weeks, Waymo is planning to allow a small group of early riders to try the Waymo One app for free. This strategy aims to gather feedback and foster interest among users in Austin. Based on their experiences in San Francisco, Phoenix, and Los Angeles, Waymo’s riders tend to be younger, with a hopeful eye on the student demographic at the University of Texas (UT) in Austin.

Student Reactions

Students have expressed mixed feelings about the new self-driving service. Parth Patki, a junior in electrical and computer engineering, shared his thoughts on the accessibility of the service. “My concerns over safety is just going to be me waiting it out and seeing how they do perform… how they interact with pedestrians and cars,” he explained, emphasizing the importance of observing the cars’ behavior before deciding to use them.

Similarly, Adithya Ramanathan, also a junior in electrical and computer engineering, is cautious about how self-driving cars will navigate Austin’s unique environment. “A driverless option would be alluring to people who maybe don’t feel safe taking something like an Uber or Lyft,” he noted. However, he also acknowledged that some riders might prefer the interaction and connection with a human driver over a robot.

Waymo’s Progress in Autonomous Driving

Adding to the excitement, Bonelli revealed that Waymo has successfully driven over 22 million miles autonomously in recent years, showcasing extensive testing of their self-driving technology. As the service gears up for introduction in Austin, the company is pausing to respect and respond to the community’s safety concerns while simultaneously looking forward to revolutionizing transportation in the city.

As 2024 approaches, many will be watching to see how the introduction of Waymo One in Austin unfolds. With the booming student population and a tech-savvy atmosphere, it could potentially reshape how residents and visitors navigate the city.


HERE Austin
Author: HERE Austin

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